Order Delivery - Please note, whilst we endeavor to keep full stocks of the ranges distributed, we will inevitably on occasions, run out of certain items as a result of production delays and schedules.  

If you have not received your order within about 14 days or so, it may well be delayed for this reason.  This is not so much a problem when paying with cards, as the card is only charged when the goods are shipped.  However, Paypal orders will be paid for at the time of ordering and, as a result, you may very occasionally have to wait a while for items to be received by us first, before we dispatch your full order.  

If you are unhappy about this, please contact us first before lodging a complaint with Paypal or on a forum, and we can arrange a refund if you are unwilling to wait.

Otherwise, thank you for your understanding!

Gordon Upton

NeOmega Resin